Terms & conditions

This website is operated by Unora Healthcare Ltd.

Unora Healthcare Ltd is a company registered in England and Wales (Company No. 02757568). Registered office: Unit B, The IO Centre, Barn Way, Lodge Farm Industrial Estate, Northampton NN5 7UW. VAT number: GB486094652 .

Unora Healthcare Ltd is a supplier of healthcare products in the United Kingdom. Certain products supplied by Unora may be regulated medical devices.

By accessing or continuing to use this website, you confirm that you accept these website Terms of Use. If you do not agree to these terms, please do not use the website.

These terms apply only to use of this website. Separate terms apply to the supply of products and services (see section 13).

This website is provided for general informational purposes only. It is intended to provide information about Unora, its services and the types of products supplied.

Nothing on this website constitutes an offer capable of acceptance or forms part of any binding contractual relationship.

Unora Healthcare Ltd does not provide medical advice.

• All information on this website is provided for general information only
• Website content is not a substitute for professional medical advice, diagnosis or treatment
• Responsibility for patient care rests solely with the treating healthcare professional
• Use of any product should always be in accordance with applicable clinical guidance and professional judgement.

Patients, carers and consumers should always consult a qualified healthcare professional before using any healthcare or medical product.

Where products are regulated medical devices, users must always read and follow the manufacturer’s Instructions for Use (IFU), including information on intended use, contraindications, precautions and warnings. In the event of any discrepancy, the IFU shall take precedence over website content.

Unora Healthcare Ltd acts as a [distributor/importer] of certain medical devices and complies with applicable regulatory obligations, including those required by the Medicines and Healthcare products Regulatory Agency (MHRA).

Products may be subject to:

• Regulatory restrictions
• Prescription requirements
• Clinical eligibility criteria
• Supply limitations imposed by manufacturers or regulators

Unora reserves the right to restrict, suspend or refuse supply where required to comply with applicable laws or regulatory guidance.

We make reasonable efforts to ensure that information on this website is accurate and up to date. However:

• Content is provided on an “as is” basis
• Information may not always reflect the most current clinical guidance, regulatory position or product updates
• Nothing in this section affects your statutory rights as a consumer under applicable law.

Unora makes no representations or warranties regarding the accuracy, completeness or suitability of website content and shall not be liable for reliance placed on information obtained through this website.

You may:

• View and download website content for personal, non‑commercial use only

You must not:

• Attempt to gain unauthorised access to the website, server or related systems
• Introduce viruses, malware or other harmful material
• Use the website in any way that may damage, disable or impair its functionality

Unora reserves the right to suspend or terminate access where misuse is identified.

• We do not guarantee that this website will be secure or free from bugs or viruses.
• You are responsible for ensuring that your own systems are appropriately protected.
• We do not guarantee uninterrupted availability of the website.

All content on this website, including text, images, trademarks, logos and design, is owned by or licensed to Unora Healthcare Ltd.

No rights are granted to use any intellectual property other than as expressly permitted by these terms. Unauthorised use of intellectual property may result in legal action.

This website may contain links to external websites for convenience only.

Unora:

• Has no control over third-party website content
• Is not responsible for their content, availability or privacy practices
• Inclusion of links does not imply endorsement

Accessing third‑party websites is at your own risk.

Nothing in these Website Terms limits or excludes liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability which cannot be excluded under applicable law

Subject to the above, Unora shall not be liable for any loss or damage arising from:

• Use of, or reliance on, website content
• Temporary unavailability of the website
• Errors or omissions in website information

This does not affect any rights you may have under the Consumer Rights Act 2015 or other applicable law.

Unora shall not be liable for any delay or failure to perform obligations where such delay or failure results from events beyond our reasonable control, including (without limitation) industrial action, supply chain disruption, regulatory action, system failures or acts of government.

Unora may update these Website Terms of Use from time to time.
The most current version will always be published on this website and applies from the date shown above. By continuing to use the website after changes are published, you accept the updated terms.

These Website Terms should be read alongside:

• Privacy Policy
• Cookie Policy
• Terms and Conditions of Sale (governing orders, prescriptions, delivery, cancellations and refunds)

Where different documents apply, they operate independently. Personal data is handled in accordance with our Privacy Policy and applicable data protection laws, including the UK GDPR.

These Website Terms of Use are governed by English law.
The courts of England and Wales will generally have jurisdiction, although consumers may also have rights to bring proceedings in their country of residence.